shipping policy
Shipping Policy
Processing Time
We aim to process and ship all orders within 1–2 business days (Monday to Friday, excluding holidays). Orders placed after 3:00 PM (local time) will be processed the following business day.
Shipping Rates & Delivery Times
We offer a variety of shipping options to ensure your order reaches you as quickly as possible. Shipping costs are calculated at checkout based on your delivery address and the shipping method you choose.
- Standard Shipping: Delivery within 5–7 business days (domestic) or 7–14 business days (international).
- Expedited Shipping: Delivery within 2–3 business days (domestic) or 5–10 business days (international).
- Express Shipping: Delivery within 1 business day (domestic) or 3–5 business days (international).
Note: Shipping times are estimates and may vary depending on factors such as weather, holidays, and courier availability.
Free Shipping
We offer free standard shipping on all domestic orders over $50. The discount will automatically apply at checkout.
International Shipping
We currently offer international shipping to select countries. International orders may be subject to customs duties and taxes, which are the responsibility of the customer. Please check with your local customs office for more information on these charges.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can track the status of your shipment directly through the courier's website.
Address Accuracy
Please double-check your shipping address during checkout. We are not responsible for delays or undelivered packages due to incorrect or incomplete addresses. If you realize you've made a mistake after placing your order, please contact us immediately at [your email address] so we can update your address before shipment.
Lost or Damaged Packages
We take great care in packaging your order to ensure it arrives in perfect condition. However, if your package is lost or damaged during shipping, please contact us within 7 days of receiving your order. We will work with the carrier to resolve the issue and get your order to you as soon as possible.
Returns & Exchanges
For information on returns and exchanges, please refer to our Return Policy page.
Contact Us
If you have any questions or need further assistance with shipping, please don’t hesitate to contact us at bestwrldsales@gmail.com.